Terms of Service / Privacy

Terms of Use:


These Terms of Use govern your use of Wild TV, a subscription channel that provides you with access to unique and exclusive outdoor themed hunting, shooting, fishing and adventure content. As used in these Terms of Use, ‘Wild TV service,’ ‘our service’ or ‘the service’ means the service provided by us for discovering and watching content on Wild TV, including all features and functionalities, website, and user interfaces, as well as all content and software associated with Wild TV.

You agree to the Arbitration Agreement and class action waiver described in Section 14, as applicable, to resolve any disputes with us (except for matters that may be taken to small claims court).

1. Acceptance of Terms of Use. These Terms of Use, which include the Wild TV Privacy Policy, govern your use of Wild TV By using, visiting, or browsing Wild TV, you accept and agree to these Terms of Use. If you do not agree to these Terms of Use, do not use Wild TV..

2. Changes to Terms of Use. We may, from time to time, change these Terms of Use, including the Privacy Policy. Such revisions shall be effective immediately; provided however, for existing members, such revisions shall, unless otherwise stated, be effective 30 days after posting.

3. Privacy. Personally identifying information is subject to our Privacy Policy, the terms of which are incorporated herein. Please review our Privacy Policy to understand our practices.

4. Communication Preferences. By using Wild TV, you consent to receiving electronic communications from us relating to your account. These communications may involve sending emails to your email address provided during registration, or posting communications on the Wild TV service, or in the ‘Your Account’ page and will include notices about your account (e.g., payment authorizations, change in password or Payment Method, confirmation e-mails and other transactional information) and are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. You should maintain copies of electronic communications by printing a paper copy or saving an electronic copy. You also consent to receiving certain other communications from us, such as newsletters about new Wild TV features and content, special offers, promotional announcements and customer surveys via email or other methods. If you no longer want to receive certain non-transactional communications, simply go to the “Email preferences” link on the “Your Account” page of our website to manage your Wild TV communications, in which case you will only receive transactional communications as well as responses to any inquiries you make of Wild TV. Please review our Privacy Policy for further detail on our marketing communications.

5. Wild TV Service

a. You must be 18 years of age, or the age of majority in your province, territory or country, to become a member of the Wild TV service. Individuals under the age of 18, or applicable age of majority, may utilize the service only with the involvement of a parent or legal guardian, under such person’s account and otherwise subject to these Terms of Use.

b. The Wild TV service, and any content viewed through the Wild TV service, is for your personal and non-commercial use only. During your Wild TV membership, we grant you a limited, non-exclusive, non-transferable, license to access the Wild TV service and view our content through the service on a streaming-only basis for that purpose. Except for the foregoing limited license, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.

c. You may view Wild TV content through the Wild TV service only within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such content. The content that may be available to watch may vary by geographic location.

d. We continually update the Wild TV service, including the content library. In addition, we continually test various aspects of our service, including our website, user interfaces, service levels, plans, promotional features, availability of content, delivery and pricing. We reserve the right to, and by using our service you agree that we may, include you in or exclude you from these tests without notice. We reserve the right in our sole and absolute discretion to make changes from time to time and without notice in how we offer and operate our service.

e. You agree to use the Wild TV service, including all features and functionalities associated therewith, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the service or content therein. Except for permitted downloads, you agree not to archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorized in these Terms of Use) content and information contained on or obtained from or through the Wild TV service without express written permission from us and our licensors. You also agree not to: circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the Wild TV service; use any robot, spider, scraper or other automated means to access the Wild TV service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the Wild TV service; insert any code or product or manipulate the content of the Wild TV service in any way; or, use any data mining, data gathering or extraction method. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Wild TV service, including any software viruses or any other computer code, files or programs.

f. The availability of content to watch will change from time to time, and from country to country. The quality of the display of the streaming content may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD and Ultra HD availability is subject to your Internet service and device capabilities. Not all content is available in HD or Ultra HD and not all plans allow you to receive HD or Ultra HD content. A download speed of at least 5.0 Mbps per stream is recommended to receive HD content, which is defined as 720p or better. A download speed of at least 25.0 Mbps per stream is recommended to receive Ultra HD content, which is defined as resolution greater than 1080p. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. Wild TV makes no representations or warranties about the quality of your watching experience on your display. The time it takes to begin watching Wild TV content will vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected and the configuration of your Wild TVready device.

g. By using our service, you agree to look solely to the entity that manufactured and/or sold you the device for any issues related to the device and its compatibility with the Wild TV service. If your Wild TV ready device is sold, lost or stolen, please deactivate the Wild TV ready device. If you fail to log out or deactivate your device, subsequent users may access the Wild TV service through your account and may be able to access certain of your account information. To deactivate a device, follow instructions on the ‘Your Account’ page of our website.

h. We may terminate or restrict your use of our service, without compensation or notice if you are, or if we suspect that you are (i) in violation of any of these Terms of Use or (ii) engaged in illegal or improper use of the service.

6. Wild TV Software

a. Wild TV streaming software is developed by, or for, Wild TV and is designed to enable streaming of content from Wild TV through Wild TV ready devices. This software may vary by device and medium, and functionalities may also differ between devices. You may use Wild TV software solely for purposes of enabling you to use and enjoy the Wild TV service, and as permitted by these Terms of Use. BY USING THE Wild TV SOFTWARE, YOU AGREE TO RECEIVE, WITHOUT FURTHER NOTICE OR PROMPTING, UPDATED VERSIONS OF THE Wild TV SOFTWARE. IF YOU DO NOT ACCEPT THE FOREGOING TERMS, DO NOT USE OUR SERVICE. You may not incorporate any portion of the Wild TV software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Wild TV software or otherwise assign any rights to the Wild TV software in whole or in part. You may not use the Wild TV software for any illegal purpose. We may cease providing any Wild TV software and we may terminate your right to use any Wild TV software at any time. Your rights to use the Wild TV software will automatically terminate without notice from us if you fail to comply with any of the Wild TV Terms of Use. All software used in any Wild TV service is the property of Wild TV or its software suppliers and protected by Canada and international copyright laws.

b. You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Wild TV software, whether in whole or in part, or create any derivative works from or of the Wild TV software.

c.When you use the Wild TV software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.

d. You may encounter third-party applications (including, without limitation, websites, widgets, software, or other software utilities) (‘Application(s)’) that interact with the Wild TV service. These Applications may import data related to your Wild TV account and activity and otherwise gather data from you. These Applications are provided solely as a convenience to you, and Wild TV is not responsible for such Applications. SUCH APPLICATIONS ARE OWNED OR OPERATED BY THIRD PARTIES THAT ARE NOT RELATED TO WITH OR SPONSORED BY Wild TV AND MAY NOT BE AUTHORIZED FOR USE WITH OUR SERVICE IN ALL COUNTRIES. USE OF AN APPLICATION IS AT YOUR OWN OPTION AND RISK.

7. Membership, Free Trials, Billing and Cancellation

a. Membership

1. Ongoing Membership. Your Wild TV membership, which may start with a free trial, will continue month-to-month, or year-to-year, unless and until you cancel your membership or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment (as such may be updated from time to time, ‘Payment Method’) to use Wild TV. We will bill the monthly or annual membership fee to your Payment Method. You must cancel your membership before it renews each month or year in order to avoid billing of the next month’s, or year’s membership fees to your Payment Method.

2. Differing Memberships. We may offer a number of membership plans, including special promotional plans or memberships with differing conditions and limitations. Any materially different terms from those described in these Terms of Use will be disclosed at your sign-up or in other communications made available to you. You can find specific details regarding your membership by visiting our website and clicking on the ‘Your Account’ link. We reserve the right to modify, terminate or otherwise amend our offered membership plans.

b. Free Trials

i. Your Wild TV membership may start with a free trial. The free trial period of your membership lasts for as long as specified during sign-up. For combinations with other offers, restrictions may apply. Free trials are for new and certain former members only. We reserve the right, in our absolute discretion, to determine your free trial eligibility.

ii. We will begin billing your Payment Method for monthly membership fees at the end of the free trial period of your membership, if any, unless you cancel prior to the end of the free trial period. To view the specific details of your membership, including monthly membership price and end date of your free trial period, if any, visit our website and click the ‘Subscription and Billing History Listing’ link on the ‘Your Account’ page. We may authorize your Payment Method through various methods, including authorizing it up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization during your free trial period, if any.

iii. You will not receive a notice from us that your free trial period has ended or that the paying portion of your membership has begun. NAVIGATE TO ‘YOUR ACCOUNT’ WITHIN Wild TV (www.wildtv.ca) TO FIND CANCELLATION INSTRUCTIONS. We will continue to bill your Payment Method on a monthly or yearly basis for your membership fee until you cancel.

c. Billing

i. Recurring Billing. By starting your Wild TV membership and providing or designating a Payment Method, you authorize us to charge you a monthly or yearly membership fee at the then current rate, and any other charges you may incur in connection with your use of Wild TV to your Payment Method. You acknowledge that the amount billed each month or year may vary from month to month or year to year for reasons that may include differing amounts due to promotional offers, including promotional code redemption, and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed monthly in one or more charges.

ii. Price Changes. We reserve the right to adjust pricing for Wild TV or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms of Use, any price changes to your service will take effect following email notice to you.

iii. Billing Cycle. The membership fee for Wild TV will be billed at the beginning of the paying portion of your membership and each month or year thereafter unless and until you cancel your membership. We automatically bill your Payment Method each month or year on the calendar day corresponding to the commencement of your paying membership. Membership fees are fully earned upon payment. We reserve the right to change the timing of our billing, in particular, as indicated below, if your Payment Method has not successfully settled. In the event your paying membership began on a day not contained in a given month or year, we may bill your Payment Method on a day in the applicable month or year or such other day as we deem appropriate. For example, if you started your Wild TV membership or became a paying member on January 31st, your next payment date is likely to be February 28th, and your Payment Method would be billed on that date. Your renewal date may change due to changes in your Membership. Visit our website and navigate to ‘Your Account’ page to see the commencement date for your next renewal period. We may authorize your Payment Method in anticipation of membership or service-related charges. As used in these Terms of Use, ‘billing’ shall indicate a charge, debit or other payment clearance, as applicable, against your Payment Method. Unless otherwise stated differently, month or monthly, or year, yearly, or annually, refers to your billing cycle.

iv. No Refunds. PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. Following any cancellation, however, you will continue to have access to Wild TV through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members (‘credits’). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.

v. Payment Methods. You may edit your Payment Method information by visiting our website and clicking on the ‘Your Account’ link. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information or cancel your account (see, ‘Cancellation’ below), you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charges. Check with your Payment Method service provider for details.

vi. Cancellation. You may cancel your Wild TV membership at any time, and you will continue to have access to Wild TV through the end of your monthly billing period. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH MEMBERSHIP PERIODS. To cancel, go to the ‘Your Account’ page on our website and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click ‘Subscription and Billing History Listing’ on the ‘Your Account’ page.

8. Passwords & Account Access

a. The member who created the Wild TV account and whose Payment Method is charged is referred to here as the Account Owner. The Account Owner has access and control over the Wild TV account. The Account Owner’s control is exercised through use of the Account Owner’s password and therefore to maintain exclusive control, the Account Owner should not reveal the password to anyone. The Account Owner will need to enter the Account Owner’s password each time he or she accesses the Wild TV service.’ If the Account Owner wishes to prohibit others from contacting Wild TV Customer Service and potentially altering the Account Owner’s control, the Account Owner should not reveal the Payment Method details associated with their account. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.

b. Wild TV reserves the right to place any account on hold anytime with or without notification to the member in order to protect itself and its partners from what it believes to be fraudulent activity. Wild TV is not obligated to credit or discount a membership for holds placed on the account by either a representative of Wild TV or by the automated processes of Wild TV.

9. Disclaimers of Warranties and Limitations on Liability




d. NOTHING IN THESE TERMS OF USE SHALL AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO YOU. If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.

10. Intellectual Property

a. Copyright. The Wild TV service, including all content provided on the Wild TV service, is protected by copyright, trade secret or other intellectual property laws and treaties.

b. Claims of Copyright Infringement. If you believe your work has been reproduced or distributed in a way that constitutes copyright infringement or are aware of any infringing material available through the Wild TV service, please notify us by via the contact method set out in the ‘Contact Us’ section of the Wild TV website.

11. Governing Law

a. These Terms of Use shall be governed by and construed in accordance with the laws of the province of Alberta, Canada without regard to conflict of laws provisions.

b. You may also be entitled to certain consumer protection rights under the laws of your local jurisdiction.

12. Use of Information Submitted. Wild TV is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us (‘Feedback’), including responses to questionnaires or through postings to the Wild TV service, including the Wild TV website and user interfaces, worldwide and in perpetuity without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Wild TV service. In addition, you agree not to enforce any ‘moral rights’ in and to the Feedback, to the extent permitted by applicable law. Please note Wild TV does not accept unsolicited materials or ideas for content, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to Wild TV. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against Wild TV and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the material or idea you sent.

13. Customer Support. Wild TV will provide chat and email support to Wild TV customers. Please contact us by via the contact method set out in the ‘Contact Us’ section of the Wild TV website.’ In the event of any conflict between these Terms of Use and information provided by Customer Support or other portions of our website, these Terms of Use will control.

14. Arbitration Agreement

a. If you are a Wild TVx member in Canada, you and Wild TV agree that any dispute, claim or controversy arising out of or relating in any way to the Wild TV service or these Terms of Use shall be determined by binding arbitration before a single arbitrator held in Toronto, Ontario in English and governed by Ontario law pursuant to the Arbitration Act, 1991 (Ontario), as amended, replaced or re-enacted from time to time. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Canada and is independent of either party. Any such claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim, controversy or dispute of any other party. You agree to waive any right you may have to commence or participate in any class action against us related to any claim and, where applicable, you also agree to opt out of any class proceedings against us. Notwithstanding the foregoing, we reserve the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

b. If you are a Wild TV member in the United States (including its possessions and territories), you and Wild TV agree that any dispute, claim or controversy arising out of or relating in any way to the Wild TV service or these Terms of Use shall be determined by binding arbitration or in small claims court. You agree that, by agreeing to these Terms of Use, the U.S. Federal Arbitration Act governs the interpretation and enforcement of this provision, and that you and Wild TV are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of this agreement and the termination of your Wild TV membership.

i. If you elect to seek arbitration or file a small claim court action, you must first send to Wild TV, by certified mail, a written Notice of your claim (‘Notice’). The Notice to Wild TV must be addressed to: General Counsel, Wild TV, 11263 180 St NW, Edmonton, AB, Canada, T5S 0B4 (‘Notice Address’). If Wild TV initiates arbitration, it will send a written Notice to the email address used for your membership account. A Notice, whether sent by you or by Wild TV, must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (‘Demand’). If Wild TV and you do not reach an agreement to resolve the claim within 30 days after the Notice is received, you or Wild TV may commence an arbitration proceeding or file a claim in small claims court.

ii. You may download or copy a form Notice and a form to initiate arbitration at www.adr.org. If you are required to pay a filing fee, after Wild TV receives notice at the Notice Address that you have commenced arbitration, Wild TV will promptly reimburse you for your payment of the filing fee, unless your claim is for greater than US$10,000, in which event you will be responsible for filing fees.

iii. The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, ‘AAA Rules’) of the American Arbitration Association (‘AAA’), as modified by this Agreement, and will be administered by the AAA. The AAA Rules and Forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by writing to the Notice Address. The arbitrator is bound by the terms of this agreement. All issues are for the arbitrator to decide, including issues relating to the scope and enforceability of this arbitration agreement. Unless Wild TV and you agree otherwise, any arbitration hearings will take place in the county (or parish) of your residence.

iv. If your claim is for US$10,000 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds US$10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. If the arbitrator issues you an award that is greater than the value of Wild TV’s last written settlement offer made before an arbitrator was selected (or if Wild TV did not make a settlement offer before an arbitrator was selected), then Wild TV will pay you the amount of the award or US$1,000, whichever is greater. Except as expressly set forth herein, the payment of all filing, administration and arbitrator fees will be governed by the AAA Rules.

c. YOU AND Wild TV AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Wild TV agree otherwise, the arbitrator may not consolidate more than one person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.

15. Survival. If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.